Thank you for taking an interest in us. My name is Janette and I am the owner of Onus VA. As a business we provide administrative and marketing support to individuals and companies large and small. Our aim is to make your job and life easier by freeing up more of your time so you can focus on the things that really matter…

Helping other businesses achieve their goals has become my passion driven by personal experience. Following a successful career in Marketing, I ran my own event planning business for several years. During this time I realised just what a juggling act it was to concentrate on delivering great customer service for my clients whilst at the same time promoting the business to make sure the work kept coming in, completing all the admin, raising invoices to get paid, responding quickly to enquiries, not forgetting to keep my social media up to date and the myriad of other tasks every day. It was this experience that inspired me to create Onus Virtual Assistant, I know how hard it is to run a business and I knew I could really help other people by freeing up their time to focus on what they do best – delighting their customers and growing their business. As a virtual assistant I take care of all the administrative tasks that can bog you down when you just want to get on with the day job! and as an experienced marketer I can support you with all of your marketing requirements to promote your business and generate more enquiries.

In all of my marketing roles, as a planner and now in my Virtual Assistant role I have always worked hard to build relationships and value the importance of great communication. I am organised, reliable and professional at all times with experience in a wide range of industries and markets. I can help you with all of those time-consuming tasks that fill your day. Your time is important and your business needs you so put the onus on us to lighten the load.

Janette, Director of Onus Virtual Assistant

frequently asked questions

why work with Onus Virtual Assistant?
  • We take care of all your admin and time-consuming tasks so that you can concentrate on your business and clients
  • We can bring some marketing expertise to your business that you may not have in-house and bring you more enquiries
  • We are flexible and you only need to pay for the exact amount of time that you need us for
  • You will not have the costly expense of a full-time employee and providing equipment or office space
  • There are no costs associated with an employee – recruitment fees, payroll costs and employee benefits
how does it work?
  • We work remotely from our own fully equipped office
  • We work as flexibly as you need us to and stay connected whichever way suits you best.  Whether that’s regular updates via Skype, a daily update phone call, or simply a text or email update. We will provide whatever you need to give you the comfort that everything is being taken care of
  • To get the most benefit from working with us communication really is the key.  We always ensure we have a clear brief on your piece of work, your expected timescales and desired outcome
how do we get started?
  • Firstly, please get in touch! Either fill out the contact form or drop me an email and I’ll be in touch as soon as I can. Or call me directly if you prefer
  • Then we can meet up, perhaps over a coffee, over the phone or on a video call, whichever works best for you so that you can talk through an outline of the work you’d like us to do and we can get an understanding of your business
  • It goes without saying that every piece of work or task undertaken will remain completely confidential along with any company details that you share. If you prefer we will happily sign a confidentiality agreement or NDA
will we have a contract?
  • Yes, once we’ve agreed on how we’ll be working together, we will send you a full summary of everything we have discussed along with a copy of the contract and t & c’s
how does payment work?
  • The preferred method is bank transfer. Clients who purchase a retainer package are invoiced in advance and for clients who pay as they go, we invoice monthly in arrears. Our payment terms in all cases are 7 days from invoice date
what are your working hours?
  • Our normal working hours are 9am to 5pm, Monday to Friday. You can contact us by email 24/7 but, whilst we may sometimes reply, please be aware that you might not get a response outside of normal office hours

If you have any other questions or just want to find out a little bit more to see if working with a VA is right for you please get in touch here